If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
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Customer Support
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FAQ’s
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Contact Us
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FAQs
Everything you need to know about your precision outdoor architecture solution.
Are permits required?
Most neighborhoods approve without formal permitting. We provide comprehensive HOA documentation.
How does it handle weather?
Engineered for extreme conditions. Withstands high winds, heavy snow, and intense sunlight.
What about heating options?
Optional integrated heating systems available. Extends usable season in colder climates.
Installation process?
Professional delivery and 40-minute setup. No complex construction required.
Warranty details?
Comprehensive 10-year structural warranty. Covers manufacturing defects and performance standards.
Shipping & Delivery
We currently ship within the United States only.
Read our shipping and delivery policy here.
Return and Refund
Eligible returns are accepted within 15 days of delivery.
Read our return and refund policy here.
Still have questions?
Our team is here to help you shape a space your guests will remember.
